A Few Words
About Us
EXCEPTIONAL SERVICE
Building Bridges to Efficiency Since 2020
Rollback Ally was founded in 2020 with a clear vision: to empower businesses to thrive by providing access to exceptional talent at a fraction of the traditional cost.
We recognized the growing need for flexible, scalable workforce solutions in an increasingly competitive global market.
Our journey began in Miami, USA, where we established our headquarters, driven by a commitment to serving businesses across North America. However, we understood that to deliver truly exceptional value, we needed to look beyond traditional boundaries. This led us to Colombia, South America, the heart of our remote operations.
Our strategic choice of
Colombia
Was rooted in several key factors: the abundance of highly skilled and competitive talent, a strong affinity for Americanized culture, and impressive English fluency. The time zone proximity to the Eastern United States, coupled with robust infrastructure, reliable connectivity, and a technology-savvy population, made Colombia the perfect partner for our mission.
We understand that businesses are constantly evolving and scaling.
We understand that your That’s why we’ve built a model that acts as a seamless extension of your workforce. We provide a range of services, including virtual assistance, recruitment, and consultancy, all designed to enhance efficiency and reduce overhead.
We empower you to be an integral part of the selection process, ensuring you find the perfect “Allies” to support your operations. Beyond individual talent, we provide a comprehensive team oversight, ensuring your processes are optimized for maximum efficiency.
Why us?
We understand that your business is constantly expanding and that you need to focus on core tasks and processes as well as reduce overhead costs. We know you must have the structure in place to be able to scale.
That’s why we connect you with highly qualified Allies allowing you to be part of the selection process and providing a whole team that is looking over your operation to make sure it is as efficient as possible.
KEY DIFFERENTIATORS
COST - BENEFIT
Rollback Ally combines U.S.-quality service with nearshoreefficiency. We’re a USA-basedcompany with Colombianoperations, giving you the best ofboth worlds: high-caliber talentat lower cost
CULTURE
We pride ourselves on anemployee-centric culture, whichmeans low staff attrition and moreexperienced agents on yourprograms
EFFICIENCY
Every partnership is approachedwith a flexible, analyzed-yet-fastexecution style, always focused ondelivering results and efficiencygains for our clients. In short, wealign our success with yours – yourgrowth is our goal.
LANGUAGE
Our team’s high English fluency
and “Americanized” culture ensure
smooth communication
Driven by Vision, Defined by Leadership
Chief Executive Officer & Chief Operating Officer
Chief Executive Officer & Founder
Edgardo Jaramillo
At Rollback Ally, we empower businesses like yours. We are a team of passionate leaders driven by a singular mission: to empower businesses to achieve greater efficiency and cost-effectiveness. Led by our CEO, Edgardo Jaramillo, a seasoned business administrator with over a decade of experience in operations management and strategic planning. Edgardo's expertise in leading complex projects and fostering high-performing teams allows us to develop and implement solutions that ensure successful outcomes for our clients.
Chief Operating Officer
Juan D'Andrea
Our COO, Juan D'Andrea, brings over 10 years of experience as an Industrial Engineer with a proven track record of generating value for diverse companies. Juan's vast knowledge in project execution, supply chain optimization, and continuous improvement methodologies empowers us to streamline operations and create a foundation for sustainable growth. Together, with our dedicated team of specialists, we leverage our combined expertise to offer comprehensive virtual assistant and staffing services. We go beyond traditional outsourcing by functioning as an extension of your workforce. We are committed to being your trusted partner in building a more efficient and cost-effective business.
Let us be an extension of your workforce.
Join us in outsourcing so you can focus on growing your company. We’ll provide you everything you require, including recruitment solutions, virtual assistant services, and consulting to help companies reduce costs and increase efficiency by hiring remote workers at a fraction of the price of on-site staff.
